What is a quotation?
A
quotation, or quote, is a document a seller gives a potential buyer before the transaction is confirmed.
It normally explains:
- what will be supplied
- quantity or scope
- price
- taxes where relevant
- delivery timeline
- payment terms
- validity period
- important conditions
What is an invoice?
An
invoice is a formal commercial document issued for goods or services supplied, showing the amount payable by the buyer.
A typical invoice includes:
- invoice number
- issue date
- seller details
- buyer details
- description of goods or services
- quantity
- price
- applicable taxes
- total amount due
- payment terms
- due date
- payment details
For GST-registered businesses in India, tax invoices must contain prescribed GST particulars.
The invoice therefore plays a different role from the quotation: it moves the transaction from
proposed price to
payment due.
Quotation vs invoice: what is the difference?
| Quotation | Invoice |
|---|
| Sent before the transaction is confirmed | Issued for the actual supply |
| Shows proposed pricing and terms | Shows the amount payable |
| Helps the buyer decide whether to proceed | Requests payment |
| Can be revised during negotiation | Should reflect the final transaction |
| Usually includes a validity period | Usually includes a payment due date |
| Does not normally form part of accounting revenue records by itself | Forms part of the business's financial and tax records |
| May become contractually important once accepted | Supports collection and proof of the transaction |
The simplest way to remember it is:
Quotation = What it will cost Invoice = What you now oweWhen should you use a quotation?
Use a quotation when the buyer needs to approve the commercial terms before committing.
This is common when:
- pricing varies by customer
- the project scope needs approval
- the buyer wants several options
- quantity or specifications may change
- advance payment is required
- the seller wants the price to remain valid only for a certain period
A quotation should be specific enough that the buyer knows exactly what they are accepting.
What should a quotation include?
A useful quotation normally contains:
- quotation number
- date
- validity period
- seller and buyer details
- product or service description
- quantity or scope
- unit price
- discounts
- taxes where relevant
- total estimated value
- payment terms
- delivery or completion timeline
- important conditions
What should an invoice include?
An invoice should reflect the
actual transaction, not simply copy an old quotation without checking it.
Confirm:
- final quantity
- final price
- discounts
- taxes
- amount already paid
- balance due
- currency
- payment deadline
- payment details
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Does accepting a quotation make it legally binding?
Potentially.
A quotation is not automatically meaningless until an invoice is issued.
Depending on its wording, acceptance, surrounding communications, and applicable law, an accepted quotation can form or contribute to a contract. Government business guidance in Australia, for example, notes that an accepted quote can become legally binding.
Businesses should therefore make the scope, validity, payment terms, and important conditions clear. For material transactions, a separate contract may still be appropriate.
Can a quotation be changed after the client accepts it?
Only with agreement.
If the scope changes, issue a revised quotation, change order, or other written confirmation before doing additional work.
Document agreed changes before invoicing so the customer is not surprised by a higher final amount.
What happens after a quotation is accepted?
A typical workflow looks like:
Customer enquiry → Quotation → Customer acceptance → Purchase order or agreement → Delivery → Invoice → Payment → ReconciliationThe quotation supports the
sales decision, while the invoice supports the
payment and accounting process.
A quotation usually communicates an offer and price. A
proforma invoice presents the proposed transaction in a format closer to a final invoice and is often used for international orders, advance payments, or buyer approval.
How should businesses handle quotations and invoices for international clients?
For overseas customers, both documents should clearly state:
- buyer and seller
- currency
- amount
- payment terms
- payment method
- relevant transaction reference
For goods exports, trade terms and shipping details may also matter.
PayGlocal helps Indian businesses collect international payments and maintain clearer transaction and settlement records, making it easier to reconcile overseas invoices with the payments behind them.