Manager Sales Excellence (MCA)

Pune / Bangalore, India

The Manager Sales Excellence (MCA) will be a strategic partner to the MCA sales team and leadership, driving sales excellence and results through data-driven insights. This role will manage Hubspot CRM, develop and publish critical performance metrics and implement segment strategies to support the rapid scale-up of the MCA business line.

Company Overview
  • PayGlocal is a global payments company that fosters global commerce. Our suite of offerings facilitate cross-border payments and solve the challenges surrounding it through three main pillars - the business, the experience and the associated risk.
  • Founded by finance veterans and experts, our understanding of merchant business, international business, security and regulatory standards help build impactful payment solutions. We partner with large enterprises and export merchants for seamless customer payment journeys.
  • Be a part of lasting innovation - create new products, new processes and new standards. Join us to help us shape the future of payments.
Work
Hubspot Management & Reporting
  • Create, maintain, optimize Hubspot dashboards and reporting frameworks
  • Generate and distribute daily, weekly, and monthly performance insights
  • Develop custom reports to track key business metrics and sales KPIs
  • Ensure data integrity and provide actionable insights to drive decision-making
Performance Tracking & Analysis
  • Monitor and publish monthly targets vs. achievement reports
  • Develop incentive schemes, track individual and team performance metrics
  • Identify trends, challenges, and opportunities in the sales pipeline
  • Provide regular updates to leadership on progress toward business objectives
Sales Operations Support
  • Manage efficient lead allocation process and track conversion metrics
  • Identify process gaps & coordinate merchant documentation workflows to ensure smooth onboarding
Strategic Initiatives & Product Support
  • Help implement segment strategies to improve sales funnel & conversions
  • Support special projects and sales initiatives as required to scale up business
  • Working with product team to coordinate & develop features required as per market needs
Qualifications
  • 4-6 years of experience in sales excellence or sales operations roles
  • Proven experience in fintech / E -Commerce or relevant industries
  • Strong proficiency with Hubspot CRM or similar sales management platforms
  • Advanced Excel and data analysis capabilities
  • Excellent communication and presentation skills
  • Bachelor's degree in Business, Finance, Marketing or related field, MBA is a Preferred